Please note that in the event of cancellation under the cooling off period you the consumer is responsible for the cost of returning the goods to us at their own expense. If you ask us to collect the goods then we can collect the cost of doing so from you, the consumer. If however, cancellation is a result of products being faulty then this does not apply.

Once notification of cancellation has been received then ownership of the goods passes back to the supplier. The consumer does however still have responsibility to ensure that the goods can be returned to us to be sold as new. This means that consumers have an obligation to get the goods back to us in as new condition.

Please once again note that this list is by no means exhaustive or complete – there may be other circumstances under the regulations which prevent you from returning the goods you are ordering from us. We strongly suggest that you contact either ourselves or one of the regulatory bodies to confirm your position before purchase if you are in any way concerned.